Privacy Policy
Your Privacy
We are committed to protecting your privacy. We do not collect personal information such as names and email addresses unless you knowingly provide that information.
Policy on Information Collection
We collect personal information for web transactions, newsletters and emails, and general inquiries. We only use this information for the intended services. For some services, we may request information about background, occupation, demographics, and interests. We may collect information about computer hardware and software such as IP addresses, browser types, domain names, access times, and the referring websites that visitors use to access web pages. We use this information to maintain the quality of the service and to collect general statistics.
Policy on Information Disclosure
We collect personal information to deliver the services you request and to understand our audience so that we can better meet their needs. We do not sell, trade, or rent any personal information. We may compile aggregate statistics and provide them to third parties, but we do not include information that identifies individual website users. We may save personal information to comply with federal and state policies, but we do not disclose this information to third parties or government agencies unless state or federal law requires us to do so or exigent circumstances require us to protect the safety of our users or the public.
Disclosure Restrictions
*Marketing and Disclosure Restrictions: Mobile Information and/or Personally Identifiable Information (PII) will not be shared with third parties and/or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. All restrictions follow Federal Communications Commission (FCC) and Customer Proprietary Network Information (CPNI) rules, preventing unnecessary sharing of customer text messaging data unless explicitly consented to by users.
*Text Messaging Opt-Out Process: Users may opt out of text messages at any time by texting “STOP” to the originating number.
Revisions to the Privacy Policy
We may revise this privacy policy at any time in response to changes in the law or other factors. We encourage you to periodically visit this page to review the most current policy.
Telecommunications Terms of Use
Text Messaging (SMS) Terms
Abode Services offers a text-messaging program for individuals who provide their mobile number and consent to be contacted by text. This section describes how that program works.
Messages we send: If you opt in, Abode Services may send you text messages related to your services with us, such as appointment reminders, case-management and program communications, housing and benefit updates, and document or follow-up reminders. Messages may be conversational or informational depending upon the nature of the communication.
How you opt in—Intake/enrollment paperwork: You opt in by providing your mobile number and agreeing to receive text messages on an intake or enrollment form when you begin services with us. Consent to receive texts is not a condition of receiving any service from Abode Services.
Message frequency: Message frequency varies based on your interactions with us and the services you are receiving.
Message and data rates: Message and data rates may apply, as determined by your mobile carrier. Abode Services does not charge for text messages.
Opt out: You may opt out at any time by replying STOP to any message you receive from us. After you opt out, you will receive a single confirmation that you have been unsubscribed, and no further messages unless you opt back in.
Help: For help, reply HELP to any message you receive from us, or contact us at 510-657-7409 or email info@abode.org.
Privacy: Text-messaging opt-in data and consent are never shared with any third parties or affiliates, as described in our Privacy Policy above.
Disclaimer: Text messaging is not a guaranteed delivery method. Delays or failures may occur due to carrier availability or other factors outside our control, and carriers are not liable for delayed or undelivered messages.